07 4771 5600

Finpac Insurance Advisors Pty Ltd

We offer tailor-made solutions for the insurance needs of our clients. We do this by providing advice on each client’s personal situation

Queensland severe weather

If you have been affected by the recent weather events our team is fully operational and ready to support you through the recovery and your claims process.

Complete the form to notify us of your claim and our team will be in touch to support you through the claims process.

Alternatively contact us on 07 4771 5600 or email us

Queensland severe weather

For customers affected by severe weather in Queensland. Please complete the details below to notify us of your claim.

Please enter the full address of the affected property.
MM slash DD slash YYYY
Please enter a summary of your loss (property, contents, vehicle, materials etc.).
Drop files here or
Max. file size: 2 MB.
    Attach supporting documents, including photos of damage, repair quotes, and any relevant receipts.

    Insurance Claims can happen; an effective insurance program from FINPAC Insurance Advisors is the support and protection you need during those difficult times. In the event an insurable incident occurs to you, FINPAC will assist you through the insurance claims process with our professional claims service. Whether it’s a basic claim for glass damage, a motor vehicle accident, major fire damage or a lengthy, litigated liability claim; we support our clients from their first advice until final settlement.

    Insurance Claim Procedures

    There are a number of steps which must be taken immediately in the insurance claims process. Individual insurance claims require specific actions and advice; however these broader steps can help minimise the impact on your business operations for most incidents.

    Report the incident to FINPAC insurance Advisors by telephone, facsimile or email, as soon as possible so that we can commence the claims process.

    Regardless of whether or not the claim has been reported or a loss assessor appointed, you must immediately do whatever necessary to prevent further property damage or potential personal injury.

    Call the fire brigade, ambulance, police or other appropriate emergency where required.

    If during business hours, ensure the evacuation (if necessary) of staff and neighbours.

    Where your premises have been broken into or glass damaged, have a security company of glazier install boarding over smashed windows and (if appropriate) employ an overnight security watchman.

    Remove property which is exposed to further loss or damage to a more secure place.

    Do not admit liability under any circumstances.

    Your Insurer is entitled to deny a claim or pay a reduced amount if your statements or actions prejudice their position to defend you or reinstate your loss.

    Motor Vehicle Claims

    What should you do in the event of an accident?

    Secure the vehicle to prevent further loss, damage or liability

    Record details for any other party/vehicles involved including registration, driver details

    Do not admit liability, make an offer, settlement or promise of payment without prior written consent

    If your vehicle is damaged and cannot be driven arrange for the vehicle to be towed to the nearest repairer or place of safety

    Contact FINPAC Insurance Advisors and notify us of a possible claim

    Complete a claim form and return to FINPAC Insurance Advisors to lodge on your behalf

    Obtain quote for repairs

    Manual Claims Forms

    Please find common Claim Forms available for download and filling out manually. Alternatively please contact our office for Insurer specific claim forms.

    General claim form

    Liability claim form

    Property claim form

    Motor claim form

    For insurance claim enquiries or to obtain a specific claim form, please contact us on 07 4771 5600. Alternatively please email us or your specific broker contact.

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    Are you looking to apply or you have a question about your insurance we can help you with all your insurance questions.

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