Claims

Report the incident to FINPAC insurance Advisors by telephone, facsimile or email, as soon as possible so that we can commence the claims process.

Regardless of whether or not the claim has been reported or a loss assessor appointed, you must immediately do whatever necessary to prevent further property damage or potential personal injury.

Call the fire brigade, ambulance, police or other appropriate emergency where required.

If during business hours, ensure the evacuation (if necessary) of staff and neighbours.

Where your premises have been broken into or glass damaged, have a security company of glazier install boarding over smashed windows and (if appropriate) employ an overnight security watchman.

Remove property which is exposed to further loss or damage to a more secure place.

Do not admit liability under any circumstances.

Your Insurer is entitled to deny a claim or pay a reduced amount if your statements or actions prejudice their position to defend you or reinstate your loss.