Council of Queensland Insurance Brokers FINPAC Insurance Advisors is also a member of CQIB. The CQIB represents over 60 Queensland firms employing nearly 400 staff and placing in excess of $500,000,000 in annual premiums. The CQIB charter is to maintain the level of professionalism of its members by the sharing of knowledge, information and ideas. Financial Ombudsman Service Australia The Financial Ombudsman Service Australia fairly and independently resolves disputes between consumers - including some small businesses - and member financial services providers. Membership of the Financial Ombudsman Service is open to any financial services provider carrying on business in Australia. Phone: 1800 367 287 Chat with us Are you looking to apply or you have a question about your insurance we can help you with all your insurance questions. Speak with us today Mon to Fri - 8:30 am to 5:00 pm AEST Have us call you within 1 business day Call 07 4771 5600 or Request a call back