Council of Queensland Insurance BrokersFINPAC Insurance Advisors is also a member of CQIB. The CQIB represents over 60 Queensland firms employing nearly 400 staff and placing in excess of $500,000,000 in annual premiums. The CQIB charter is to maintain the level of professionalism of its members by the sharing of knowledge, information and ideas. Australian Financial Complaints AuthorityThe Australian Financial Complaints Authority (AFCA) is a free, fair and independent dispute resolution scheme. We consider complaints about financial products and services. AFCA’s service is offered as an alternative to tribunals and courts to resolve complaints consumers and small businesses have with their financial firms. Find out more about what an ombudsman is and what the AFCA Ombudsman does. 1800 931 678 (free call) Chat with usAre you looking to apply or you have a question about your insurance we can help you with all your insurance questions. Speak with us today Mon to Fri - 8:30 am to 5:00 pm AEST Have us call you within 1 business day Call 07 4771 5600 or Request a call back